Below are answers to the most common questions we are asked that are of a general nature. For more technical questions or if you cannot find an answer to your question below please get in touch via the details on the contact page.

FAQ (frequently asked questions)

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-What methods of payment do you accept?
Our preferred method of payment is gocardless.com. We also accept bank transfer (standing order), Paypal, BACS and Credit/Debit card payments.
-How long will my fixed fee price stay the same?
Our fixed fee prices are reviewed periodically to make sure they are in line with your requirements. You are free to add and remove services provided you give 1 months notice in advance. We will communicate any price increases as and when they take place and give you at least 1 months notice period.
-Can I complete my own bookkeeping?
Yes of course. We are happy to assist and provide support if you wish to complete your own bookkeeping processing. We can still provide management information and VAT returns etc. if needed. If you use Xero we can also log in periodically and make sure you are on the right track and assist with any queries that you may have.
-Do you only work on a fixed fee basis?
Yes. We believe by offering a fixed fee service there are no unexpected bills and you know what you are paying for from the outset.
-Do you offer accountancy services?
The quick answer is no. We do however work with a local firm of accountants who can deal with the areas we do not cover such as yearly accounts preparation, tax returns and more complex tax advice. We can include the cost of this in with a fixed monthly fee and deal with the transfer of information on your behalf.
-Can I still keep my existing accountant?
Yes. We want you to continue you to use your existing accountant, especially if you have already built up a relationship with them. Your accountant is better placed to deal with the statutory requirements and advise on more complex tax matters. We work alongside your existing accountant to keep your books and records in order which helps make their life easier.